A Thank You Note to Time Warner Cable
Dear Time Warner Cable,
Thank you.
When I got home today my cable internet and television were out. I called up your tech support line and got a recording saying there was a “service interruption” in my area.
Since I couldn’t play WoW, read my email or surf the web, I didn’t quite know what to do with myself. And then I thought now would be a perfect time to return my digital cable box that I haven’t used since the end of the Tour de France a month ago.
Because of your service interruption, I will no longer be paying you $25/mo. for something I use one month out of the year. I know you interrupted my service just so I would have an excuse to return my cable box, that you are only looking out for me, your customer, even if it’s at your own expense.
Thank you,
Grant Henninger
TimeWarner sucks, but not like Earthlink is any better.
Time Warner just bought Adelphia in my area and are giving me the run around about their CRAPPY service.
Better customer service? WTH…and what a joke.
Stay away as I’m paying over $110/month for this crap.
NO THANKS.